GTK Privacy Policy

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice outlines our privacy policy, and by visiting to access our proprietary GTIMS℠ platform you hereby acknowledge and accept the practices described hereunder.


The information we learn from customers helps us personalize and continually improve your ordering, fulfillment, and shipping experience via GTIMS℠. Below are the types of information we gather.

INFORMATION YOU PROVIDE: We receive and store any information you enter into GTIMS℠ or provide to us in any other way. You provide most such information when you price, ship, participate in a contest or questionnaire, or communicate with customer service. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom packages have been shipped, including addresses and phone number; people (with addresses and phone numbers) listed in your address book; content of reviews and emails to us; personal description; and financial information, including Social Security and driver's license numbers. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use information you provide for such purposes as: responding to requests, customizing future features, improving GTIMS℠, and communicating with you.

AUTOMATICALLY-ACQUIRED INFORMATION: We receive and store certain types of information whenever you interact with us. For example, like many websites we use cookies and we obtain certain types of information when your browser accesses GTIMS℠ at Examples of information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the internet; login; email address; password; computer & connection information such as browser type and version, operating system, and platform; shipping history, which we sometimes aggregate with similar information from other customers to create features such as shipping circles and top shippers; the full uniform resource locator (URL) clickstream to, through, and from our website, including date and time; cookie number; routes you searched for; and the phone numbers you use to call our facilities. During some visits we may use software tools—such as those coded within the Devil's native tongue, i.e. JavaScript—to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page. A number of companies offer utilities designed to help you visit websites anonymously; however, if you choose to implement such measures we will not be able to provide to you a personalized experience within GTIMS℠, because we won't be able to recognize you. But we want you to be aware that these tools exist.

EMAIL CORRESPONDENCE: To help us make emails more useful we often receive a confirmation when you read email from GTIMS℠ if your browser and/or network supports such capabilities. If you do not want to receive email notifications from the GTIMS℠ system please go to the settings link ( ) in the header of any GTIMS℠ page and adjust your preferences.

INFORMATION FROM OTHER SOURCES: We might receive information about you from other sources and add it to our account information. Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next shipment or communication more easily; account information, purchase or redemption information, and page-view information; pricing criteria and pricing result information; and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit services to some customers.


Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below.

AFFILIATED BUSINESSES AND PARTNERS WE DO NOT CONTROL: We work closely with our affiliated businesses and partners. Examples include carriers which handle the delivery of your packages and brokers which may insure your cargo and/or containers. You will always be notified when we do use the service(s) of any affiliate, and, naturally, we may share customer information related to those transactions with said third party.

BUSINESS TRANSFERS: As we continue to develop our business, we might sell or buy business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any preexisting Privacy Notice (unless, of course, the customer consents otherwise). Also, in the event that we, or substantially all of our assets, are acquired customer information will of course be one of the transferred assets.

PROTECTION OF, GTIMS℠, AND OTHERS: We release account and other personal information as necessary to enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of us, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

LAW ENFORCEMENT: Greytruck!'s policy is to notify members of requests for their data unless it is prohibited from doing so by statute or court order. Law enforcement officials who believe that notification would jeopardize an investigation should obtain an appropriate court order or other process that specifically precludes member notification.

WITH YOUR CONSENT: Other than those situations outlined above, you will always receive notice when information about you might be requested by third parties, and you will have an opportunity to choose not to share the information.


We reveal only the last four digits of your credit card numbers when confirming a shipment. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.


GTIMS℠ provides a broad range of information about your account and your interactions with Greytruck!,, and GTIMS℠ itself—for the limited purpose of viewing and, in certain cases, updating that information. Children: First, if you are under eighteen years of age and you're gainfully employed: congratulations and thank you for contributing to society. Second, you may use and/or GTIMS℠ only whilst accompanied by a parent, legal guardian, or supervisor over the age of eighteen years.


If you choose to visit and use GTIMS℠ your visit and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Florida. If you have any concern about privacy at and within GTIMS℠ please contact us with a thorough description, and we will make all reasonable efforts to resolve it.

Our business changes constantly, and our Privacy Notice and the Terms of Use change accordingly. Please visit this page frequently to stay aware of these changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promise we make to help you work awesomely; we will never materially adjust our policies or practices to provide lesser protection of our customers' information we have collected in the past without first gaining consent of any affected customers.


If you have any questions about this Privacy Policy, the processes and/or methods of our GTIMS℠ platform,, or Greytruck! itself, please contact customer support. Our Privacy Policy is subject to change without notice. Lastly, always look both ways before crossing a busy street, and never accept the gas station sushi.


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